All
Customer Account
Placing An Order
- How to place an order?
- Can I negotiate the price of an artwork?
- Why buy on Artsper?
- Where can I have my order delivered?
- Why do I have several shipping costs or different delivery times for the same order?
- I encountered an error when paying
Payment
- How do I pay for my order by bank transfer?
- What form of payment can I use?
- When will my bank account be debited?
- How do I pay for my order by Credit card or PayPal?
- How do I calculate Customs duties and import taxes?
- How do I find out how much shipping will cost?
Order In Progress
- How do I change my order?
- Can I change my address or shipping method once I have placed an order?
- I paid for my order via bank transfer but in my customer account the payment is indicated as ‘pending’
- How long does delivery take?
- Who is responsible for delivering my artwork?
- How do I track my package?