Have you published an ad to resell a work on Artsper and have you just made your first sale? Congratulations ! The Artsper team will contact you to organize delivery.
Who is responsible for shipping?
You must package and protect the work carefully so that it is not damaged during delivery. Then Artsper will send you a pre-paid shipping label and you can ship the package.
When will I be paid for the sale of my work?
Once the order is delivered to the buyer, he benefits from a withdrawal period of 14 days. You will be paid once this period is over.
To do this, please send us your RIB and your identity document to the address consignment@artsper.com
What should I do if the work has been damaged or is no longer available before I can send it to the buyer?
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Contact us as soon as possible to let us know.
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As soon as we receive your message, we will contact the buyer to inform them of the situation and ask them if they wish to cancel the purchase.
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If no agreement is reached between the parties, the sale will be considered void and the payment will be refunded to the buyer.