In some rare cases, your order might be refunded within hours of purchase. This may occur when the seller no longer has the work in stock, due to the sale of the work outside the Artsper site.
If you paid by credit card or Paypal, your account will have been debited but the amount will be refunded within 48-72 hours of the requested refund. If you paid via bank transfer, you will receive a returns form within 48 hours of the refund request. Please send us your IBAN and BIC number and the completed returns form. Please note, upon receipt of the returns form and IBAN and BIC numbers, it can take up to 5 business days for your account to be credited. If you still have any questions, please do not hesitate to contact us at email@example.com.