You can choose either to collect your artwork from the gallery or have it delivered.
- If you choose to collect the artwork from the gallery, you’ll receive an email from us indicating the gallery’s address and contact details (you can also find them in your Artsper account in "My Orders"). You can therefore contact the seller directly and decide on a date and time for the pickup.
- If you opt for delivery, the gallery will be responsible for shipping your artwork. Our partner galleries work with couriers specialising in express artwork shipping.
Please check the condition of the package and the state of the work when you receive your package. If the work is broken, scratched, damaged, non-compliant with what you ordered or incomplete, please refuse it and return it to the courier. Please ensure your inspection/refusal of the delivery is recorded by the courier on the delivery report.