Protect your purchase
We’re here to help you collect art securely. When you browse and buy on Artsper, you benefit from our guaranteed protections.
Buy works from the best galleries
We partner with the best art galleries. All sellers on Artsper have been carefully reviewed and approved by our team. All of our partner galleries respect our code of ethics.
Know what you’re getting
Each work on Artsper is studied and validated by our team before appearing online. Get personalized support Contemporary art specialists are available by phone and email to answer all of your questions about our works of art. Get personalized advice and curated suggestions for your collection.
Make an offer with Artsper
Price negotiation is possible. Like in a gallery, this allows you to open a discussion and purchase your works at your preferred price.
Get our help negotiating
Let our team handle the negotiations and get back to you once the best deal is made.
Artsper’s satisfaction guarantee
With Artsper, you have the opportunity to return a work free of charge within 14 days of receipt if it does not suit you, for whatever reason. You will then receive a full refund for your order.
Protect your purchase with Artsper’s payment partners
All credit card payments are processed by Paybox, the trusted leader in payment processing for international businesses. Paybox ensures the highest level of security.
Get specialized support from Artsper in the event of a problem
On the rare occasion that a work of art arrives in a different condition than described, we will work to administer a return, refund, restoration or exchange for you. Our team will always keep you informed on the progress of your request and will go above and beyond to offer you personalized solutions.
To benefit from Artsper’s protections you must:
- Place your order using one of Artsper's payment methods.
- Report any issues to Artsper within one week of receiving your work.
- Provide all requested photographic evidence of the problem (including the original artwork and packaging).
Artsper’s guarantee covers the following problems:
- You receive a work that’s missing a described characteristic (such as a signature or a frame)
- You receive a work with different characteristics than those described at the time of purchase
- You receive a damaged piece of work
- Your purchase is declared lost or damaged during transit
- You receive a work that is a different in color than what you ordered
- Your purchase is delayed